CTI Partners Consulting

The view is out of focus. You can hear a voice say “Where am I?” The image slowly becomes clear and the camera shows a wider angle. The objects around start to take shape, some clues about the time of the day and the landscape are revealed. Finally, a preliminary ass...

There's no such thing as a bad book. I like to research a subject and select some of the most predominant sources and authors that catch my attention, and then consume all the information I can.

As I was researching the Customer Service subject, I kept getting the same...